WTF is a customer journey and why do I need it for my business?


February 1


11:00 am - 12:00 pm

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Armando Leduc

Website: Organizer's Website

Online Event

“Uncover the secrets of a customer journey in our webinar! Learn to enhance experience, drive growth, and boost your business.

Title: WTF is a Customer Journey and Why Do I Need It for My Business?


Join us for an engaging and informative webinar where we demystify the concept of a customer journey and explain its crucial role in business success. Whether you’re a startup founder, a marketing professional, or a small business owner, understanding the customer journey is key to enhancing customer experience and driving growth.

What You’ll Learn:

  • Defining the Customer Journey: Get a clear understanding of what a customer journey is and why it’s more than just a buzzword in today’s business world.
  • Mapping the Journey: Learn how to map out your customer’s journey, from initial awareness to post-purchase loyalty, and discover the touchpoints where you can make a significant impact.
  • Customer Insights: Uncover the power of customer insights in shaping the journey, and learn how to gather and utilize this information effectively.
  • Improving Customer Experience: Explore strategies to enhance customer experience at each stage of the journey, ensuring satisfaction and repeat business.
  • Measuring Success: Understand how to measure the effectiveness of your customer journey strategies and make data-driven decisions for continuous improvement.
  • Real-world Applications: Get inspired with case studies and examples of successful customer journey implementations across various industries.
  • Interactive Q&A Session: Have your questions answered in a live Q&A segment, where we dive deeper into your specific challenges and opportunities.

This Startup Business Sales & Marketing Event will be Delivered ONLINE and IN PERSON.


I am ARMANDO LEDUC (Producer / Business Mentor, Business Coach )

WHAT I DO: I help businesses generate leads, add clients, and 💰increase revenue using my Extreme Customer Service system.


“Service to others is the rent you pay for your room here on Earth.” — Muhammad Ali

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